Senior Manager, HPIbet Product Operations, Platform & Compliance

On Site Full TimeToronto, Ontario, CanadaWoodbine Entertainment

Role Overview

The Senior Manager, HPIbet Product Operations, Platform & Compliance is responsible for the business ownership, governance, operational readiness, regulatory alignment, and successful delivery of the HPIbet platform roadmap. The role serves as the primary business interface between HPIbet stakeholders and Information Technology, ensuring business priorities, operational needs, and regulatory requirements are translated into clear business requirements, delivery priorities, acceptance criteria, and measurable outcomes.

What You Will Do

The Senior Manager owns the business product backlog, coordinates release readiness and business acceptance testing, manages key vendor and partner relationships, and ensures customer-facing changes are operationally ready, compliant, and aligned with organizational objectives.

Why It Might Be a Fit

The role requires experience in product operations, product ownership, platform management, business analysis, or technology delivery, as well as knowledge of wagering, gaming, payments, KYC, privacy, responsible gaming, accessibility, or related regulatory requirements.

Requirements

  • University or college education in business, technology, product management, information systems, gaming, digital commerce, or a related field, or equivalent experience.
  • Minimum five years of progressive experience in product operations, product ownership, platform management, business analysis, or technology delivery.
  • Experience managing digital backlogs, requirements, UAT, releases, integrations, and cross-functional delivery.
  • Experience working with technology teams and third-party vendors in a regulated or customer-facing digital environment.
  • Knowledge of wagering, gaming, payments, KYC, privacy, responsible gaming, accessibility, or related regulatory requirements is an asset.
  • Experience supporting budgets, business cases, KPI frameworks, and benefit tracking.
  • Strong documentation, communication, facilitation, negotiation, and stakeholder-management skills.
  • Proficiency with Microsoft Office and relevant product, project, documentation, or backlog-management tools.
  • Experience Managing digital products, platforms, or customer-facing systems.
  • Experience Leading business requirements, system enhancements, or technology implementations.
  • Experience Coordinating cross-functional teams, vendors, and stakeholders to deliver business initiatives.
  • Experience managing product backlogs, priorities, testing, releases, or operational processes.
  • Experience supporting regulatory compliance, governance, risk management, or audit activities.
  • Experience managing budgets, vendor relationships, business cases, or performance reporting.
  • Experience working in wagering, gaming, financial services, technology, e-commerce, or other regulated industries.
  • Experience using data and operational insights to support decision-making and continuous improvement

Benefits

  • Dental insurance
  • Vision insurance
  • Paid holidays
  • Vacation time
  • Retirement plan
  • Healthcare plan
  • Wellness program
  • Parental leave
  • Visa sponsorship
  • Relocation assistance

To apply for this job please visit woodbineentertainment.wd10.myworkdayjobs.com.

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