Customer Success Manager

Workato is looking for a Customer Success Manager to join its growing team. The role will involve owning a portfolio of assigned accounts, developing strong relationships with customers, and guiding them to achieve their business objectives through the use of Workato’s platform. The ideal candidate will have a strong track record of increasing adoption, revenue retention, and driving growth in similar roles.

Requirements

• BS or equivalent technical education
• 5+ years of professional experience in consulting, customer success, client relationship or technical account management roles
• Prior experience as a Sr CSM or Account Manager or Sales Executive in a large PaaS
• Experience managing a portfolio of enterprise accounts with account ARR ranging from ~$100k to multi-million ARR across the Forbes Global 2000 companies
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders

Benefits

• Flexible work environment
• Vibrant and dynamic work environment
• Multiple benefits to enjoy inside and outside of work lives