Financial Account Management Analyst

Financial Account Management Analyst role at HPE, responsible for managing end-to-end operational business relationships with customers and partners, implementing sales operations processes, and driving operational results. The role involves identifying sales enablement opportunities, developing action plans, and proactively addressing customer dissatisfaction drivers. The ideal candidate has excellent communication skills, mastery of English and local language, and 4-6 years of related experience, preferably in supply chain, customer service, procurement, or financial management.

Requirements

• Manages the operational business relationship of mid-size to large domestic accounts
• Conducts and reviews highly complex operational analysis
• Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity
• Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity
• Prepares and runs operational performance reviews with the customer/partner and supports improvement plans
• Consults and advises on operational matters of medium complexity to internal clients at peer levels and above
• Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion