Strategic Account Manager

Role Overview

We are looking for a Strategic Account Manager to join our team. This role will report to the Head of Corporate Partnerships. This is a high-visibility, cross-functional role at the intersection of enterprise sales, strategic account management, and executive relationship building. You’ll own and grow Workstream’s most important brand partnerships – working directly with C-suite stakeholders at the largest restaurant and hospitality franchises in the world to drive adoption, expansion, and long-term commitment.

What You Will Do

Build and nurture trusted relationships with executive leadership – CHROs, VP Talent & Recruiting, COOs, and more – at Top 100 franchised brands to execute preferred vendor and MSA entitlements, and expand the partnership from corporate-owned locations throughout the full franchise system. Represent Workstream at the executive level at industry conferences and partner events, including leading panels, speaking on stage, and positioning Workstream as the category leader in AI-powered workforce management for franchise brands.

Why It Might Be a Fit

You build lasting executive relationships and know how to move them forward commercially – you’re not just a relationship keeper, you’re a relationship driver. You push back on executives when it matters and can hold a room without losing the relationship. Innovative by nature – you follow the playbook and make it better, find new revenue channels, and build process where it doesn’t exist yet.

Requirements

• 5+ years in account management or strategic partnerships
• AM experience is required, but comfort with selling, commercial conversations, and moving deals forward is what sets the right candidate apart
• You build lasting executive relationships and know how to move them forward commercially
• Comfortable operating at a company that’s constantly innovating
• You push back on executives when it matters and can hold a room without losing the relationship
• Innovative by nature – you follow the playbook and make it better, find new revenue channels, and build process where it doesn’t exist yet
• Actively uses AI tools in your workflow; picks up new technology fast and applies it practically
• Organized, accountable, airtight on follow-through – complex initiatives don’t slip when you own them
• Comfortable on a stage or in a room full of executives; public speaking experience is a plus
• Team-first, takes ownership, makes calls
• Ability and willingness to travel – this can look like once every 1-2 months during peak conference season

Benefits

• Competitive salary
• Equity
• Comprehensive health coverage: medical, dental, and vision
• In office amenities and stocked kitchen
• 401K Plan
• Pre-tax commuter benefits
• Learning/development stipend
• Flexible PTO