Director of Sales Operations

About Yext

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you’re losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search.

The Role

The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships.

This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks.

What You’ll Do

• Plan and help facilitate global Quarterly Business Reviews (QBRs)
• Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership
• Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution
• Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization
• Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives
• Represent Sales in enterprise technology programs
• Architect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment
• Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership
• Support critical Sales and Customer Success initiatives
• Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks

What You Have

• 10+ years experience in Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations
• Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment
• Demonstrated ability to lead complex, cross-functional initiatives without direct authority
• Strong executive presence with experience supporting senior Sales leadership
• Deep analytical and strategic thinking capabilities, with a track record of translating insights into action
• Exceptional communication and stakeholder management skills across technical and non-technical audiences

Compensation & Benefits

Annual Base Pay Range: $129,600 USD – $263,000 USD

Employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.