Product Marketing Manager

Role Overview

Zendesk is seeking an experienced Product Marketing Manager to drive product, sales, and adoption initiatives for its employee service business. The successful candidate will define and execute GTM strategies to achieve the company’s ambitious employee service goals.

What You Will Do

Key responsibilities include developing a deep understanding of the employee service market, crafting compelling product narratives, leading cross-functional sales and marketing initiatives, and collaborating with product and marketing teams to develop and execute product launch strategies.

Why It Might Be a Fit

The ideal candidate will be an expert storyteller with a passion for ‘rolling their sleeves up’ and working with a broad set of stakeholders to get things done. They will have 10+ years of B2B SaaS product marketing experience, direct experience in the IT Service Management (ITSM) or Enterprise Service Management (ESM) market, and exceptional storytelling ability.

Requirements

• 10+ years of B2B SaaS product marketing experience
• Direct experience in the IT Service Management (ITSM) or Enterprise Service Management (ESM) market
• Exceptional storytelling ability

Benefits

• Dental insurance
• Vision insurance
• Bonus
• Benefits
• Related incentives