Revenue Operations and Billing

Key Responsibilities:

Billing

• Oversee and be responsible for generating weekly invoices, including both system-generated and manual billing.
• Prepare month-end manual invoicing including storage, square footage, and shortfall billing.
• Ensure accuracy and timeliness of all billing procedures for multiple locations.

Revenue Reporting

• Develop and maintain revenue reports by customer and facility on a weekly and monthly basis.
• Work with Sales to create and update annual revenue forecasts and with monthly actuals.
• Audit inventory and item card setup for accuracy and consistency.
• Provide reports to management on revenue, historical billing, and square footage.

Customer Contract Management

• Maintain a database of customer contracts with key provisions identified to ensurealignment with the scope of work.
• Process amendments for renewals and/or changes in the scope of work.
• Track renewal/expiration dates and notify customers of upcoming changes.
• Analyze contract profitability and recommend pricing adjustments (e.g., CPI increases).
• Update billing rates in WMS accordingly.

Training & Support with CSAS

• Train CSAS and operational staff on WMS usage and billing operations.
• Onboard new hires on WMS processes and documentation.
• Act as a knowledge resource for WMS-related questions and training needs.

New Customer WMS Setup

• Meet with customers during onboarding to define WMS configuration requirements.
• Validate WMS setup to support accurate inventory and billing workflows.
• Troubleshoot WMS issues and implement efficient, scalable solutions.
• Coordinate with IT and Operations teams to optimize system processes.

Accounting Support

• Provide requested reports to management on revenue, historical billing, and square footage.
• Maintain accurate and updated revenue forecasts.
• Fulfill ad-hoc accounting data requests.

Qualifications:

• Applied experience managing a 3PL Warehouse Management System.
• Proficiency with High Jump and/or Navision is preferred.
• Strong Excel skills required (forecasting, pivot tables, VLOOKUP, etc.).
• Strong analytical, organizational, and problem-solving abilities.
• Effective communication skills to liaise with internal teams and external clients.
• Attention to detail and ability to manage multiple priorities.

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Warehouse management system: 3 years (Required)

Ability to Commute:

• Belleville, IL 62220 (Required)

Work Location: In person