Sales Engineer at Sendbird/Delight.ai, responsible for owning the technical sales cycle, designing solution architectures, and building demos that showcase the company’s AI-powered customer experience platform.
Requirements
- 3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
- Bachelor’s degree (CS, EE) or equivalent combination of education and experience
- Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows
- Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
- Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows
- Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n
- Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
- Strong written and verbal communication in English
- Ability to travel for customer onsite visits
Benefits
- 20 days PTO
- 13 paid US company holidays
- 7 sick days
- 1 volunteer day
- 2 rest/rejuvenation and birthday days off
- Company subsidized medical, dental, and vision insurance
- Flexible spending accounts
- Parental leave
- Life and disability insurance
- Annual stipend of $3,500 for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services, and massages
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