Regional Account Manager

Hybrid Full TimeSan Francisco, California, United StatesHopSkipDrive

HopSkipDrive is a technology company that solves complex transportation challenges. As a Regional Account Manager, you will be responsible for day-to-day account management and long-term account strategy across a Tier 2 book of business. This role requires strong client communication skills, commercial acumen, and operational rigor. You will work closely with cross-functional teams to drive strategic growth and expansion across HopSkipDrive’s product suite.

Requirements

  • 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments.
  • Proven ownership of retention and expansion revenue.
  • Strong executive communication and presentation skills.
  • Demonstrated success managing complex, multi-stakeholder accounts.
  • Advanced CRM discipline and data fluency (Salesforce or equivalent).
  • Experience leading cross-functional account execution.
  • Comfort operating in ambiguity with accountability for outcomes.
  • High operational rigor and the ability to leverage AI into daily workflows
  • Experience in education, government, or regulated markets.
  • Familiarity with Challenger or similar insight-led sales methodologies.
  • Background in transportation, logistics, or marketplace platforms.

Benefits

  • Flexible vacation
  • Medical, dental, vision, and life insurance
  • 401(k)
  • FSA
  • Equity

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