Customer Experience Associate (Cape Express)

Role Overview

As a Customer Experience Associate, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You’ll know which products will meet customer’s needs and stay up to date on trends.

What You Will Do

Greet every customer with eye contact and smile, acknowledge waiting customers, listen to customer needs, and complete transactions accurately and efficiently.

Why It Might Be a Fit

We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge
• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Previous Convenience Store/Gas Station experience preferred

Benefits

• Flexible scheduling
• Comprehensive medical, dental, life, and disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension and 401K plan to qualifying associates
• Access to the base and its facilities
• Mass Transit program
• Status as an employee of the DoD