Supervisory Customer Experience Associate-Fort Sam Houston Main Store

On Site Full TimeUnited StatesAAFES

Role Overview

As a Supervisor in Hardlines, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences.

What You Will Do

You will create schedules that aligns with customer and business needs, lead a culture of accountability, and ensure that your team understands and is empowered to make things right for the best customers in the world.

Why It Might Be a Fit

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates.

Requirements

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Able to lead teams to meet organizational objectives
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous retail supervisory experience preferred

Benefits

  • Flexible scheduling
  • Comprehensive medical, dental, life and disability insurance
  • Paid time off
  • Shift differential/holiday pay
  • Traditional pension and 401K plan

To apply for this job please visit sjobs.brassring.com.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!