Manager, Sales Operations

Role Overview

The Manager, Sales Operations will manage account relationships, provide strategic service and support to assigned customers, and drive value-added solution selling. They will work with internal and external resources to facilitate work, ensure on-time delivery of orders, and troubleshoot customer problems. The role requires thorough knowledge and accountability of supply chain engagements, competitive landscape, and sales decisions.

What You Will Do

Responsibilities include managing customer relationships, developing and managing customer strategy, selling and capturing opportunities through various products and services, and driving solutions selling within approved account levels. The role also involves ongoing sales support activities, including owning the customer interface for backend quality processes, maintaining perfect order index, and coordinating resources and support functions.

Why It Might Be a Fit

The ideal candidate will have in-depth knowledge and experience, be able to solve complex problems, work independently, and represent a career level that may stabilize for many years or until retirement. They will also contribute to process improvements and provide informal guidance to junior staff.

Requirements

• 5–7 years of related experience
• 4-year degree

Benefits

• Medical Insurance
• Life Insurance
• Year-end bonus
• Performance Bonus
• 5-Day Work Week
• Growth Opportunities