Customer Growth Strategy Consultant | Consumer Goods, Retail, & Travel

Role Overview

Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning.

What You Will Do

Conduct research and analysis on customer needs, market trends, and competitive activity; execute rapid testing protocols with real and synthetic customers to validate concepts; synthesize findings into actionable recommendations for prioritization and launch.

Why It Might Be a Fit

Producing insight and recommendations that directly shape client growth decisions; effectively applying proprietary methods to accelerate and de-risk validation; building skills in structured problem-solving and client engagement.

Requirements

• A minimum of 3 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
• Demonstrated consulting experience with client-facing delivery.
• MBA or relevant innovation program experience a plus.
• Strong research and analysis skills.
• Exposure to concept testing, prototyping, or agile product/service development.
• Excellent communication and collaboration skills.
• Understanding of AI/GenAI.
• Understanding of quantitative data sets and some financial and value case modeling.

Benefits

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off