Sales Operations Senior Analyst

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Designation

Sales Operations Senior Analyst

Qualifications

Any Graduation

Years of Experience

5 to 10 years

Skills Required

Sales Support – Sales Enablement

What would you do?

Demand and Supply Analyst is responsible for managing tactical demand signals, executing forecast uploads into planning systems (Blue Yonder / SAP IBP), supporting NPI and EOL planning, and partnering closely with Sales, Supply Planning and Category managers to drive end-to-end execution excellence.

What are we looking for?

Candidate should have 3 to 10 years of experience in operational excellence, process improvement.

Required Skills and Qualifications

• Strong attention to detail and accuracy in data handling and Analysis
• Excellent communication and interpersonal skills to interact with customers and cross functional teams
• Proficient in ERP systems
• Understanding of supply chain and order fulfillment processes
• Hands on with Demand & Supply Planning and Order Management
• Ability to analyze data to bring meaningful insights
• Ability to prioritize tasks and manage multiple orders simultaneously
• Problem-solving skills to address customer concerns and resolve order issues
• Proficient in Microsoft Office applications, particularly Excel

Domain Skills

• Demand management, Supply allocation, and End to End Order Management
• Good understanding of Go To Market models

Roles and Responsibilities

• Manage customer and sales demand signals across assigned accounts, ensuring forecasts are uploaded accurately into SAP and aligned with customer expectations
• Use SAP for stock allocation and remix tools to monitor and adjust supply commitments, highlight forecast gaps, and coordinate escalations with the supply planning and manufacturing
• Collaborate with Operations manager, Key account teams, and field sales to translate customer signals into executable demand plans
• Participate in the execution of New Product Introduction (NPI) and End-of-Life (EOL) transitions by submitting initial demand and managing customer communications
• Prepare and submit escalation files for unfulfilled demand, ensuring critical supply gaps are highlighted and resolved in coordination with factory and planning teams
• Prepare, Review and Analyze reports
• Support quarterly and monthly planning cycles and long-term demand tracking for strategic accounts
• Manage End to end Order Management – PO confirmation, SO creation, Delivery note, Returns, Credit and Debit notes
• Forecast Quarterly revenue
• Monitor sales and highlight gap to revenue
• Advise measures to bridge revenue gaps
• Present Revenue forecast to higher management