Lead, Sales Operations

Role Overview

The Lead, Sales Operations is responsible for driving sales effectiveness through robust planning, performance tracking, process optimisation, and operational support. This role works closely with sales, marketing, finance, and other cross-functional teams to ensure alignment, improve productivity, and enable the sales team to achieve revenue targets.

What You Will Do

Drive sales planning and forecasting, analyse sales performance, optimise sales processes and systems, support sales strategy execution, develop and maintain sales reports and dashboards, collaborate cross-functionally, manage sales operations tools and governance, and lead and support ad-hoc projects and initiatives.

Why It Might Be a Fit

The ideal candidate will have a Bachelor’s degree in Business, Marketing, Finance, or a related field, 5–8 years of experience in sales operations, business operations, or commercial roles, strong analytical and problem-solving skills, experience in sales forecasting, pipeline management, and performance reporting, and excellent stakeholder management and communication skills.

Requirements

• Bachelor’s degree in Business, Marketing, Finance, or a related field
• 5–8 years of experience in sales operations, business operations, or commercial roles
• Strong analytical and problem-solving skills with proficiency in data analysis tools and CRM systems
• Experience in sales forecasting, pipeline management, and performance reporting
• Excellent stakeholder management and communication skills