Director of Revenue Operations

Role Overview

The Director of Revenue Operations leads end-to-end billing, purchase order management, accounts receivable, collections, and cash application, partnering closely with Finance, Accounting, and external vendors to optimize working capital, reduce Days Sales Outstanding (DSO), and ensure accurate, timely, and compliant revenue and general ledger processes. This role also serves as a change agent for business transformation, leading process redesign and system modernization across order-to-cash while safeguarding the integrity of customer and revenue master data.

What You Will Do

Lead end-to-end billing, client PO management, accounts receivable, collections, and cash application, including invoicing, payment posting, unapplied cash resolution, and aged AR management. Own performance against key metrics, including cash collections, DSO, unapplied cash, and speed-to-invoice, ensuring predictable cash flow and strong working capital performance.

Why It Might Be a Fit

The ideal candidate will have a solid understanding of financial and general ledger accounting principles, including journal entries, account reconciliations, and the month-end close process. They will also have a proven ability to drive measurable improvements in cash collections, DSO, and operational efficiency.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience)
• 8–10+ years of progressive experience in Revenue Operations, Accounts Receivable, or Collections
• 3+ years of people leadership experience, including managing managers and/or large teams

Benefits

• Medical, dental, and vision
• Life and disability insurance
• Competitive 401(k) match
• Equity plan
• PTO package, plus birthdays off and volunteer time off
• Paid holidays
• Student Loan Reimbursement after one year as a full-time employee
• Childcare reimbursement
• Fitness reimbursement