Growth Manager

Role Overview

The Growth Manager will play a key role in driving effective and sustainable growth across Allica’s customer journey, focusing on understanding customer behaviour end-to-end, identifying where customers stall or disengage, and building the strategies and capabilities needed to move them forward.

What You Will Do

The Growth Manager will lead the design and delivery of initiatives that improve activation, engagement, and long-term customer value, often working with limited precedent and translating diagnosis into tools, frameworks, and ways of working that the wider business relies on.

Why It Might Be a Fit

This role is ideal for someone with strong applied critical thinking, a track record of leading initiatives with real ambiguity, and the ability to build stakeholder alignment without formal authority over the teams they influence.

Requirements

• Experience working in hypothesis-led, problem-solving environments
• Strong problem-solving skills, with the ability to challenge assumptions and navigate complex, ambiguous problems using structured thinking
• Proven experience conducting complex data and performance analysis, ideally using SQL to work with large datasets
• Ability to translate customer and operational insights into clear, actionable changes across products, processes, or messaging
• Comfortable working with technical systems and integrations (e.g. CRM, analytics tools, automation platforms) to improve efficiency and scale
• High bar for quality while maintaining pace, particularly on work with limited precedent
• Strong stakeholder management skills, able to influence and align teams with different priorities through clear, evidence-led recommendations
• Bias towards ownership and execution — able to independently drive work forward, frame problems, and recommend solutions with limited direction

Benefits

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Family friendly policies including enhanced Maternity & Paternity leave

Tagged as: SQL