Role Overview
As a Customer Operations Manager, you will ensure that customer inquiries become reliable processes, handling financial control, inventory and planning, service and reliability, interfaces and coordination, and data and quality. You will work in a hybrid work environment with trust-based working hours, and have the opportunity to grow professionally and personally.
What You Will Do
Your main responsibilities will include creating customer orders, accompanying the processing until the invoice, taking over the subsequent commercial follow-up, checking the availability of materials, coordinating with purchasing, and keeping an eye on agreed delivery dates.
Why It Might Be a Fit
We are looking for a reliable personality with several years of experience in order processing, offer processing, and coordinating delivery dates, as well as experience in customer care, ERP systems, and office and mobile applications.
Requirements
- Successful completion of a commercial education, for example as a merchant in the wholesale and foreign trade, industrial merchant, or a comparable qualification.
- Several years of experience in order processing, in offer processing, and in coordinating delivery dates.
- Experience in customer care, secure in handling ERP systems, as well as in office and mobile applications.
- IT-savvy, organization-strong, and structured, German at least at C1 level.
Benefits
- Hybrid work and trust-based working hours
- 30 vacation days per year
- Further education budget
- Corporate or success participation
- Fitness and health program
- Urban sports offer
- Company pension scheme
- JobRad included
To apply for this job please visit linkedin.com.
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