Franchise Sales Manager

Role Overview

We are seeking a Franchise Sales Manager who will support the performance and operational execution of a portfolio of Miracle-Ear franchise locations. This role reports to the Vice President of Sales and is a critical contributor to franchise success across the network.

What You Will Do

Conduct regular business reviews, analyze key performance indicators, develop and implement actionable plans to improve store-level performance, operational consistency, and customer experience. Serve as the primary partner to franchise owners, providing hands-on coaching to improve sales execution and day-to-day operations.

Why It Might Be a Fit

This role requires 5–7 years of experience in multi-unit retail, franchise operations, or a similar field-based role. Demonstrated experience driving operational improvements and measurable performance outcomes is also required.

Requirements

• 5–7 years of experience in multi-unit retail, franchise operations, or a similar field-based role
• Demonstrated experience driving operational improvements and measurable performance outcomes
• Strong understanding of retail KPIs and store-level performance drivers
• Proficiency in Microsoft Office tools and ability to translate data into actionable insights

Benefits

• Medical
• Dental
• Vision
• 401(k) with company match
• Family hearing aid benefits
• Tuition reimbursement
• Generous vacation
• Safe and sick leave
• Paid holidays
• Paid volunteer time off
• Parental leave
• Bereavement
• Access to Wellness Hub and Employee Assistance Program (EAP)
• Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and additional specialized training
• Reimbursement for transportation (parking downtown, bus or train)