Senior CRM Administrator – HubSpot

Role Overview

The Senior CRM Administrator is responsible for the overall operation of the Hubspot CRM platform, providing technical direction on configuration and maintenance, resolving production issues, and leading root cause analysis to identify and implement long-term solutions.

What You Will Do

Administer, configure, and optimize HubSpot, partner with business stakeholders to understand business processes, identify opportunities for improvement, and translate requirements into practical CRM solutions, perform data imports, exports, cleansing, deduplication, transformation, and routine maintenance.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of related business applications, integrations, and data flows, with the ability to identify risks, resolve issues, and recommend improvements, and will be able to work independently, manage multiple priorities, and drive work to completion with minimal direction.

Requirements

• Bachelor’s degree in Computer Information Systems, Computer Science, Business, Information Systems, or a related field, or equivalent practical experience
• Minimum of 5 years of experience in CRM administration, business applications administration, or a related systems role
• Minimum of 3 years of hands-on experience administering HubSpot in a complex business environment
• Proven experience configuring and supporting HubSpot capabilities, including objects, properties, pipelines, workflows, automation, permissions, reporting, dashboards, and data management
• Proven track record of managing complex projects
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, facilitation, and negotiation skills
• Familiarity with agile methodologies and project management tools
• CRM-related certifications a plus (e.g., Salesforce Administrator)

Tagged as: CRM Administration, HubSpot