Customer Experience Advisor

On Site Full TimeGurgaon, Haryana, IndiaApplyBoard

Role Overview

This role is responsible for the day-to-day support of our institution partners, driving targeted enrollment growth and enhancing partner satisfaction.

What You Will Do

Assist applicants with program inquiries and requirements, provide advisement to students on alternative program options, and empathetically communicate application outcomes.

Why It Might Be a Fit

You will thrive in a collaborative, teamwork environment, with strong analytical abilities, detail-oriented, and a high level of accuracy.

Requirements

  • Associate’s or Bachelor’s degree
  • 1-3 years of customer service experience
  • Proficiency in proofreading/editing text
  • Strong analytical abilities, detail-oriented, and a high level of accuracy
  • Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
  • Adept in researching and problem-solving capabilities
  • Exceptional problem-solving skills under ambiguous circumstances

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To apply for this job please visit applyboard.wd3.myworkdayjobs.com.

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