Arista Networks is looking for technical solutions engineers to join their world class support team. The role involves supporting customers with Arista products and solutions, learning cutting edge technology, and honing critical thinking, customer interaction, and communication skills.
Requirements
- Post-sales technical support of Arista Campus products and solutions.
- Respond to customer product inquiries via telephone or email.
- Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
- Recreate customer network issues in a dedicated lab environment (as needed).
- Document customer communication and recurring technical issues to support product quality programs and product development.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
To apply for this job please visit jobs.smartrecruiters.com.
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