Sales Manager

Role Overview

The Sales Manager is responsible for managing and driving sales and margin in alignment with the financial plan of the retail store. They must also assist the Store Manager in building and supporting a high-performing sales culture, recruiting and developing sales staff, and maintaining a strategic view of store talent needs.

What You Will Do

The Sales Manager will supervise, train, and develop retail sales associates in the implementation of the Company’s sales approach, perform store operations functions, and maintain compliance with the Company’s policies and operating procedures to ensure an exceptional in-store experience for every guest.

Why It Might Be a Fit

The Sales Manager must be a role model for building and maintaining guest relationships, cultivate a positive and collaborative work environment, and demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Requirements

• Recruit, onboard, train, supervise, and develop a team of sales associates
• Cultivate a positive and collaborative work environment
• Conduct performance reviews and provide ongoing coaching and development opportunities
• Lead and direct the daily activities of store sales associates to meet Sales and Profit Goals
• Develop selling system/ standards aligned to company strategy
• Understand and facilitate promotional offers/ events and prepare the store team to maximize the results of every event
• Conduct daily sales role playing and product education for all sales associates
• Focus on development of critical strategic categories and offers
• Sell consistently to every guest and align selling strategy with company standards
• Use of analytics/ insights to build sales associates selling development plans
• Provide relevant insights on offers, assortment and selling process/ standards, etc. to ensure success is expanded
• Visual presentation and consistent maintenance of the store
• Ensure standards are being followed by every associate in every part of the store
• Assortment optimization
• Highly visible and present on the floor and engaged with guests and sales associates
• Develop P&L to support lever pulling/ strategic/ operational decisions
• Develop other store operational areas
• Foster a customer-centric culture throughout the store
• Empower team to resolve customer issues efficiently and with empathy
• Track and analyze customer feedback to identify areas for improvement
• Act as a role model of Ashley’s Core & Growth Values

Benefits

• Health
• Dental
• Vision
• Life/Disability
• Flexible Spending Accounts
• 401(k)
• Paid Holidays
• 80 hours paid vacation
• 40 hours of California Paid Sick Leave