Sales Operations Manager – Mammoth Lakes Mountain Club

Role Overview

The Sales Operations Manager is responsible for leading Mammoth Lakes Mountain Club operations, exceeding guest expectations, and executing the sales and marketing strategy.

What You Will Do

The Sales Operations Manager will support daily operations, lead overall Club operations, develop and execute membership sales and marketing strategies, and manage the full membership lifecycle.

Why It Might Be a Fit

The ideal candidate will have 5 years’ management experience in sales & marketing, preferably in a leadership role within the private club sector, and a Bachelor’s degree or equivalent in experience.

Requirements

• 5 years’ management experience in sales & marketing required, preferably in a leadership role within the private club sector
• Bachelor’s degree or equivalent in experience preferred
• Knowledge of private club, hospitality, membership, and customer service operations, including industry trends and best practices
• Proficiency in Microsoft Office Suite and business management systems
• Strong analytical, critical-thinking, and problem-solving skills with keen attention to detail
• Ability to exercise sound judgment, make independent decisions, and handle confidential information with discretion
• Excellent verbal, written, and interpersonal communication skills
• Strong customer service orientation with the ability to build and maintain positive relationships with members, guests, and colleagues

Benefits

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass
• Other company perks