Senior Salesforce Administrator

Role Overview

The Salesforce Administrator will work alongside experienced administrators, developers, architects, product managers, and business partners to support mission-critical solutions across the Salesforce ecosystem. The role is based in Charlotte, NC and follows a hybrid work model.

What You Will Do

The Salesforce Administrator will manage platform configuration, security, data quality, automation, reporting, user support, and release activities; improve platform reliability, adoption, governance, and operational efficiency; and build the technical and domain expertise to take on increasingly complex responsibilities.

Why It Might Be a Fit

The role requires strong problem-solving skills, analytical, documentation, communication, stakeholder-management, and cross-functional collaboration skills in a globally distributed agile environment.

Requirements

• 3–6 years of professional experience administering and supporting Salesforce solutions in enterprise production environments
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related discipline, or equivalent practical experience
• Demonstrated hands-on experience with Salesforce configuration, security administration, Flow automation, data management, reporting, user support, testing, and release activities
• Practical experience administering Salesforce Financial Services Cloud solutions is strongly required
• Experience using Copado, Flosum, or a comparable Salesforce DevOps platform for deployment and release management is preferred
• Salesforce Administrator certification is required; Advanced Administrator, Platform App Builder, Salesforce Developer I & II, Financial Services Cloud, Data Cloud, or relevant Salesforce certifications are advantageous

Benefits

• Flex Time or Paid Time Off and Sick Time Off
• 401K – 6% Employer Match
• Medical, Dental, Vision – HDHP or PPO
• HSA – Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement

Tagged as: CRM Administration, Salesforce