Role Overview
We’re looking for a Senior Data Engineer to design and maintain the data foundations that power contact center and digital interaction analytics. This role sits at the intersection of data engineering and software engineering, supporting operational reporting, automation performance, and data‐driven decision‐making at scale.
What You Will Do
Design and maintain data pipelines (ETL/ELT) that transform high‐volume event and interaction data into analytics‐ready datasets, build and optimize SQL‐based data models, and support Power BI datasets and reports.
Why It Might Be a Fit
You’ll work closely with product, engineering, and analytics partners to deliver trusted datasets, scalable pipelines, and well‐defined metrics. Contribute to data governance by defining metric definitions, documentation, and data quality checks.
Requirements
- 6+ years of experience in data engineering or analytics engineering
- Strong SQL skills and experience designing dimensional (star) schemas
- Hands‐on experience building and operating ETL/ELT pipelines
- Experience supporting BI tools such as Power BI
- Proficiency in Go (preferred) or another backend programming language
- Experience working in production environments with real‐time or operational data
Benefits
- Work on data that directly impacts customer experience and operational performance
- High ownership role with real influence on data architecture and standards
- Collaborative, product‐focused engineering culture
To apply for this job please visit assurant.wd1.myworkdayjobs.com.
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