Manager, Communications & Engagement

Role Overview

The Manager, Communications & Engagement will manage and develop AFCA’s Stakeholder Engagement function, set priorities, oversee the quality of its work and build the team’s capability to respond to both planned and emerging needs. A key focus will be preparing AFCA’s senior leaders for significant non-government external engagements.

What You Will Do

Lead and develop the Stakeholder Engagement function, including setting priorities, allocating work, managing capacity and providing quality assurance. Provide clear direction, coaching and development to the Senior Stakeholder Engagement Adviser.

Why It Might Be a Fit

You’ll be a trusted adviser who can see the bigger picture while maintaining a strong command of the detail. You understand how to prepare senior leaders for important conversations, navigate complex stakeholder environments and turn diverse information into clear, practical advice.

Requirements

• Demonstrated experience in stakeholder engagement, strategic communications, corporate affairs, executive communications, public affairs or a related field.
• Relevant tertiary qualifications or equivalent experience in communications, journalism, public relations or a related discipline.
• Experience advising executives or senior leaders within a complex organisation.
• Exceptional writing skills and experience preparing executive briefs, speeches, presentations, key messages and materials for senior audiences.
• Strong stakeholder management skills and the ability to build trusted relationships with senior internal and external stakeholders.
• The ability to understand stakeholder context, identify risks and sensitivities, and translate complex information into clear recommendations.
• Experience developing or implementing stakeholder engagement strategies, frameworks, governance processes or reporting arrangements.
• Strong judgement, sound organisational awareness and the ability to manage competing priorities.
• A collaborative leadership style that provides clarity, supports development and encourages high-quality work.
• Experience in financial services, another highly regulated sector or a member-based organisation would be advantageous.

Benefits

• Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.
• Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.