Customer Success Manager role at Automation Anywhere, responsible for serving as the voice of the customer, developing trusted advisor relationships, and driving product adoption to realize high value and customer satisfaction.
Requirements
- 7-10 years of experience in Enterprise SaaS in one or more areas of Customer Success, Support, Solution Consulting
- Strong analytical skills with strong business acumen
- Experience with IT, IT Automation, and Technical Support systems is a big plus
- Deep knowledge of Customer Success KPIs, flows, activities, and routines, managing large and complex accounts
- Outstanding Presentation and Communication Skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer’s technical and business environment
- Good familiarity with AI/ML and related technologies
- Experience with Java, JavaScript, Python, or other scripting / programming languages is a plus
- Bachelor’s or higher degree in computer science, engineering, or related technical field
To apply for this job please visit automationanywhere.wd5.myworkdayjobs.com.
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