Account Manager

Role Overview

Generate leads for new systems for inactive/dead accounts, sell alterations and additions to existing customers, and offer general customer assistance. Meet with customers to ensure satisfaction, resolve problems, and maintain accounts.

What You Will Do

Process alterations, additions, conversions, rate increases, upgrades, and renewals. Make contact with discontinuing customers to maintain accounts or sign new accounts.

Why It Might Be a Fit

1-2 years experience in sales or customer service required. Effective sales, customer service, and communication skills required. Ability to work independently and be resourceful and creative required.

Requirements

• 1-2 years experience in sales or customer service
• High school diploma or equivalent
• 1-2 years post-high school education
• Effective sales, customer service, and communication skills
• Intermediate Word and basic Excel knowledge
• Superior organizational and follow up skills
• Ability to work independently and be resourceful and creative
• Typing 35-40wpm
• Valid Driver’s License and clean driving record

Benefits

• Paid Training
• Sales Mentorship Training Program
• Mileage Reimbursement
• Alarm System Purchase Plan and Employee Discounts
• Medical, dental, vision, life insurance, and 401(k) with company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs