Enterprise Account Manager

Role Overview

Primary focus is customer service and retention for corporate account customers. Provide general field assistance to corporate account customers. Provide general field assistance to the Corporate Account Sales Representatives.

What You Will Do

Establish and maintain working relationships with corporate account customers, process corporate account alterations, additions, conversions, rate increases, upgrades, and renewals, and manage corporate account false alarm reports.

Why It Might Be a Fit

1-2 years experience in sales or customer service required, effective sales, customer service, and communication skills required, ability to work independently and to be resourceful and creative required.

Requirements

• 1-2 years experience in sales or customer service
• High school diploma or equivalent
• 1-2 years post-high school education
• Effective sales, customer service, and communication skills
• Superior organizational and follow up skills
• Ability to work independently and to be resourceful and creative
• Typing 35-40wpm
• Intermediate word processing and basic spreadsheet competence
• Valid driver’s license and a clean driving record