Role Overview
The VIP Manager cultivates enduring relationships with high-value clients, ensuring satisfaction and guiding them to maximize platform benefits. This role requires empathy, exceptional communication, and a grasp of VIP preferences.
What You Will Do
Daily monitoring and analysis of the VIP database, proactive reactivation of players, upselling potential VIPs, and collaboration with other departments for efficient player management.
Why It Might Be a Fit
1-2 years of account management experience, online entertainment industry experience, exceptional communication skills, business-focused and sales-oriented mindset, adaptability to flexible shifts.
Requirements
- 1-2 years experience managing a portfolio of accounts
- Experience within the online entertainment industry
- Exceptional communication skills
- Business-focused and sales-oriented mindset
Benefits
- Discretionary bonus
- Premium Health insurance
- Career and skills development opportunities
- Fun and collaborative team environment
- Exclusive employee discounts and perks through Perkopolis
To apply for this job please visit job-boards.greenhouse.io.
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