Sales Operations Manager

Role Overview

The Sales Operations Manager drives sales effectiveness, operational excellence, and scalable revenue growth across the commercial organization. This role partners with field sales, account management, business development, Finance, Marketing, and executive leadership to strengthen forecasting, reporting, territory and account management, customer relationship management systems, incentive compensation administration, and commercial processes.

What You Will Do

The Sales Operations Manager will lead sales forecasting activities, develop and maintain dashboards, reports, and analyses, administer and optimize the Company’s CRM platform, establish standards and routines, support territory design, account segmentation, and incentive compensation programs, and identify process gaps and implement improvements.

Why It Might Be a Fit

The ideal candidate will have 3 or more years of experience in sales operations, commercial operations, revenue operations, or a related function within the medical device, diagnostics, wound care, or related life sciences environment, and 1 or more years of direct people leadership experience.

Requirements

• Bachelor’s degree in Business, Finance, Healthcare Administration, Life Sciences, Data Analytics, or a related field
• 3 or more years of experience in sales operations, commercial operations, revenue operations, or a related function within the medical device, diagnostics, wound care, or related life sciences environment
• 1 or more years of direct people leadership experience
• Experience supporting forecasting, pipeline analytics, CRM administration, territory management, incentive compensation, or commercial reporting
• Experience implementing or leading the implementation of a CRM platform is highly preferred
• Advanced experience using Microsoft Excel and experience working with CRM platforms and reporting tools
• Experience developing reports, dashboards, analyses, and presentations for business leaders
• Experience managing cross-functional projects and improving business processes

Benefits

• Positive and inclusive work environment
• Opportunities for growth and development
• Commitment to work-life balance