Account Manager, Digital Marketing

Role Overview

We are looking for an experienced client-facing professional with strong account management skills and a solid understanding of digital marketing. The ideal candidate is passionate about helping small businesses succeed online, building lasting client relationships, and delivering results through effective digital marketing strategies.

What You Will Do

Serve as the primary point of contact for digital marketing clients, managing their accounts, building strong relationships, and understanding their business goals. Monitor and analyze digital marketing campaign performance, including website traffic, engagement, and conversions, to recommend improvements and optimize results.

Why It Might Be a Fit

The ideal candidate is passionate about helping small businesses succeed online, building lasting client relationships, and delivering results through effective digital marketing strategies. This role is ideal for someone who combines digital marketing knowledge with strong communication, problem-solving, and account management skills.

Requirements

• 3+ years of client-facing experience, preferably in a high-volume account management or customer success role.
• Strong track record of achieving retention, upsells, and growth targets that lead to driving additional business.
• Digital marketing experience is preferred but not required; strong knowledge of digital marketing practices is essential.
• Proficient in Google Workspace (Gmail, Google Docs, Sheets, Calendar, and Meet)
• Proficient understanding of AI tools and their practical applications in improving productivity and efficiency.

Benefits

• Four Medical plans (with Company HSA Contribution)
• MetLife Dental plans
• Vision plan
• Life Insurance
• Disability Insurance
• 15 days of PTO accrued annually
• 6 paid holidays
• 4 floating holidays
• 401K
• Paid Parental leave
• Peer-to-peer Recognition
• Award Winning Culture