Mid-Market Account Manager, Services

Role Overview

Drive growth and retention of Mid-Market accounts within Square’s Services vertical, partnering with diverse businesses spanning sports & entertainment, health & beauty, home services, and professional services.

What You Will Do

Own and maintain relationships with mid-market services sellers, consult with business owners to uncover opportunities, retain and grow portfolio through use-case expansion and cross-sell opportunities, and identify opportunities for technical Square solutions.

Why It Might Be a Fit

5+ years of experience in account management or sales, proven success growing and retaining a book of business, and strong discovery and consultative selling skills are required.

Requirements

• 5+ years of experience in account management or sales
• Proven success growing and retaining a book of business
• Consistent over-performance on key metrics and revenue targets
• Strong discovery and consultative selling skills
• Experience in the services industry (sports & entertainment, health & beauty, home services, and professional services) preferred
• Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions
• Demonstrated success retaining and expanding strategic accounts
• Experience negotiating contracts and pricing with senior stakeholders
• Exceptional written and verbal communication skills
• Creative, strategic problem-solver who thrives in ambiguous environments
• Growth mindset, empathetic collaborator, and positive team player

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning