Strategic Account Manager

Hybrid Full TimeChicago, Illinois, United StatesBlock

We are seeking an experienced Strategic Account Manager to drive growth and retention within our Retail Strategic Account Management program. The ideal candidate will be strategic, empathetic, and passionate about building long-term relationships with retail executives and operators, helping them simplify operations, improve performance, and scale using Square’s ecosystem.

Requirements

  • 5+ years of experience in sales or account management, ideally within SaaS, payments, or POS technology
  • Proven success growing and retaining a book of business
  • Strong discovery and consultative selling skills
  • Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions
  • Exceptional written and verbal communication skills
  • Creative, strategic problem-solver who thrives in ambiguous environments

Benefits

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning

To apply for this job please visit block.xyz.


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