Sales Operations Representative

Role Overview

The Enterprise Sales Operations Representative plays a critical supporting role within BlueGrace Group’s Enterprise Operations team, focused on the day-to-day execution of shipment operations for large enterprise customer accounts.

What You Will Do

Serve as a primary point of contact for enterprise customer inquiries, build and enter shipment orders accurately, schedule and confirm pickup and delivery appointments, and monitor active shipment status throughout the freight lifecycle.

Why It Might Be a Fit

Success in this role requires strong attention to detail, the ability to manage a high volume of tasks simultaneously, excellent communication skills, and a service-first mindset.

Requirements

• 1–2 years of experience in logistics, freight operations, customer service, or a related field
• Familiarity with transportation management systems (TMS), carrier portals, or logistics software
• Strong data entry skills with a high degree of accuracy in a high-volume environment
• Excellent verbal and written communication skills
• Highly organized with the ability to manage multiple open tasks simultaneously without sacrificing quality or accuracy
• Proficient in Microsoft Office Suite, particularly Excel and Outlook