Senior Inside Sales & Customer Service Representative – Diablo Tools

Diablo Tools is looking for an extroverted, highly motivated Inside Sales & Customer Service professional with 5+ years of experience to maintain and develop a multi-state territory for growth and service activities in a fast-pace, multi-tasking, solution-focus inside environment.

Requirements

• 5+ years of Inside Sales and/or Customer Service experience
• A competitive, goal-driven attitude with strong communication skills
• Ability to build trust and deliver solutions for customers
• Desire to grow and take on increasing responsibility
• Bachelor’s degree required, or Associate’s degree with a minimum of two (2) years of relevant experience
• Basic Product Knowledge, power tools and accessories
• Excellent organizational and time-management skills to maintain initiatives with ability to multi-task to complete daily tasks and make deadlines
• History of successful problem solving with the ability to manage, train, coach, and resolve issues to support team members, customers, and end-users
• Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Basic knowledge of construction products and power tools is necessary

Benefits

• Health, dental, and vision plans
• Health savings accounts (HSA)
• Flexible spending accounts
• 401(K) retirement plan with a generous employer match
• Wellness programs
• Life insurance
• Short- and long-term disability insurance
• Paid time off
• Parental leave
• Adoption assistance
• Reimbursement of education expenses