Inside Sales Representative

Role Overview

As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services. You’ll handle inbound leads, present quotes, guide insurance decisions, and close sales that help customers get back on the road safely.

What You Will Do

Handle inbound customer calls and emails, prepare and present quotes, help customers determine whether to pay out of pocket or use insurance, educate customers on value-added services, and follow up on unsold estimates.

Why It Might Be a Fit

This is a performance-driven role with strong earning potential thanks to a commission program tied directly to capture, conversion rate, and sales per hour. It’s also a gateway into long-term opportunities across Glass America.

Requirements

• High school diploma or GED
• 1–3 years of inside sales, call center, customer service, or retail experience
• Strong communication skills — verbal, written, and listening
• A passion for helping customers and thriving in a performance-driven environment
• Comfort using computers, typing, and multitasking

Benefits

• 80 hours of paid time off annually
• 80 hours paid parental leave
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance
• 401(k) Retirement Plan with Company Match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Free prescription or non prescription safety glasses each year
• Voluntary Daily Pay option available