Sales Operations Support Representative

Role Overview

The Sales Operations Support Representative provides stellar customer service to our agents through daily tasks, including answering phones, emails, and processing tasks to solve agency issues.

What You Will Do

Create new and renewal of insurance invoices, issue notices of cancelation and non-renewals, and solve agency request discrepancies or processing errors.

Why It Might Be a Fit

The ideal candidate will have a high school diploma or equivalent, aptitude to learn multiple computer systems, and proficiency with Microsoft Office Package. They will also have the ability to work independently or in a team environment and demonstrate department values such as communication, accuracy, reliability, and excellence.

Requirements

• High School diploma or equivalent
• Aptitude to learn multiple computer systems
• Proficiency with Microsoft Office Package (Excel, Word, Outlook)
• Ability to work independently or in a team environment
• Knowledge of data processing capabilities and procedures
• Schedule flexibility
• Attention to detail
• Time management
• Organizational skills
• Ability to demonstrate, understand, and apply department values: communication, accuracy, reliability, and excellence
• Typing 50+ wpm preferred
• Excellent communication skills, both written and verbal

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off
• Holidays
• Preferred Partner Discounts