Inside Sales Representative I

Role Overview

Provides sales and customer service activities to retail customers, utilizing knowledge of sales techniques and industry knowledge. Works under direct supervision, with a focus on customer service and sales.

What You Will Do

Assists customers with product selection, pricing, and availability, enters orders into the system, and schedules delivery of products. Provides material estimates and quotes, and handles customer complaints.

Why It Might Be a Fit

Requires strong customer service skills, knowledge of company products, and basic sales techniques. Must be able to lift up to 25 pounds frequently and on occasion up to 80 pounds.

Requirements

• High school diploma or General Education Degree (GED)
• Six (6) months sales-related experience
• Knowledge of company products, competitor’s products, and company standards
• Knowledge of company product pricing, discount, and estimating formulas and guidelines
• Good verbal and written communication skills
• Strong detail orientation skills
• Strong customer service skills
• Knowledge of basic sales techniques, concepts, and the ability to influence and persuade
• Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
• Knowledge of and ability to use motorized and non-motorized material handling equipment

Benefits

• Competitive, affordable benefits
• Healthier and more secure lives