Customer Operations Specialist

Hybrid Full TimeMadrid, Community of Madrid, SpainCabify

Join Cabify as a Customer Operations Specialist and help make cities better places to live by promoting sustainable and efficient mobility. Represent Customer Operations in multidisciplinary teams, analyze data, design agile processes, and coordinate transversal projects to impact the experience and loyalty of our audiences.

Requirements

  • Bachelor’s degree in Engineering, Sciences, Business Administration, or related fields
  • More than 3 years in Consultancy or similar fields of strategic management
  • Previous experience driving efforts in cross-functional teams and managing complex projects
  • Data-driven profile with the ability to solve problems in a structured way
  • Advanced expertise in Microsoft Excel or Google Sheets, and experience with Tableau
  • Proactivity, assertiveness, and a passion for continuous improvement
  • Medium to high level of English (required for multicultural environments)

Benefits

  • Indefinite contract
  • Recharge Day: a monthly free day to disconnect
  • Flexible schedule and hybrid work model
  • Monthly credit on the Cabify App
  • Annual budget for continuous learning
  • Flexible remuneration plans
  • Exclusive discounts at restaurants, shops, and gyms
  • Pet-friendly office with a special room for pets
  • State-of-the-art equipment
  • Office spaces with fresh fruit and high-quality coffee

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To apply for this job please visit job-boards.greenhouse.io.


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