Revenue Operations Specialist

Role Overview

The Revenue Operations Representative ensures accurate member and group data administration, agent setup and support, commission-related reporting, payment posting support, operational research, audit completion, and high-quality service to agents, clients, vendors, internal partners, and members.

What You Will Do

Perform all aspects of member data entry, including new member additions, edits to existing member records, payment processing support, and payment posting activities. Assist with agent enrollments, agent setup, agent maintenance, and daily agent correspondence across assigned channels.

Why It Might Be a Fit

The incumbent combines member information and revenue operations discipline with agent administration and call center support, requiring strong attention to detail, consistent execution, issue resolution, and the ability to work across multiple systems, queues, inboxes, and reporting cycles.

Requirements

• High school diploma or equivalent
• Minimum 1-2 years of administrative, operations, customer service, call center, data administration, or related experience
• Strong computer skills and proficiency with Microsoft Office applications
• Ability to manage multiple inboxes, queues, reports, and recurring tasks while maintaining accuracy and service standards

Benefits

• Dental insurance
• Vision insurance
• Paid holidays
• Paid time off
• Retirement plan
• Life insurance