Sales Operations Support Specialist

Role Overview

The Sales Operations Support Specialist will serve as the primary execution engine for Sales Operations, handling recurring data tasks, reporting, account setup, and auditing to assist the Sales Team.

What You Will Do

The role involves overseeing Salesforce case resolution, handling digital auction channel escalations, reconciling vehicle inventory data, gathering and compiling reporting, and managing new account onboarding.

Why It Might Be a Fit

The ideal candidate will have strong attention to detail, accuracy, and reliability, with consistent task completion within deadlines and SLAs, and a willingness to learn and grow toward a Sales Operations Manager role.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 0–2 years in an operational, administrative, data, or auction/automotive support role; entry-level candidates will be trained on ADESA systems.
• Strong attention to detail, accuracy, and reliability, with consistent task completion within deadlines and SLAs.
• Working proficiency with Excel / Google Sheets and comfort learning proprietary platforms (AMS, AutoIMS, ADESA.com, Simulcast, OpenLane, DealerBlock).
• Comfort using AI / automation tools (e.g., Claude) to complete and improve work.
• Clear written and verbal communication, organization, and time management across multiple recurring tasks.
• Problem-solving, adaptability, and a willingness to learn and grow toward a Sales Operations Manager role.

Benefits

• Competitive Pay
• Quality Benefits
• Holiday and Paid Time Off
• Education and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities
• And More!