Role Overview
The Assistant Store Leader – Customer Experience & Outreach drives sales and engagement through hands-on leadership and a passion for delivering results. They lead sales and service programs, train and coach associates, and implement engagement initiatives that boost customer acquisition, retention, and loyalty.
What You Will Do
In this role, you will manage and delegate workload, ensure execution of plans and strategies, coach and train associates, and promote and drive sales. You will also analyze results, ensure excellent customer service, and communicate regularly with the management team.
Why It Might Be a Fit
We are looking for someone with 2+ years of customer service or retail leadership experience, strong communication and problem-solving skills, and the ability to build a culture focused on success and teamwork.
Requirements
- 2+ years customer service or retail leadership experience
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
To apply for this job please visit crateandbarrel.wd1.myworkdayjobs.com.

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