Customer Success Manager, Private Markets

Role Overview

As a Customer Success Manager at CEPRES, you will serve as the deep product authority and technical enablement specialist for an assigned product line, ensuring full usability and adoption by every client on your book.

What You Will Do

You will lead in-depth, technical training and hands-on data reviews with clients to ensure they understand and maximize product capabilities, own resolution of technical escalations, and partner with Account Managers to translate product expertise into tangible client outcomes.

Why It Might Be a Fit

You will be part of a unique growth story, take on an exciting, challenging role in a dynamic global environment, and be empowered to drive results and ownership.

Requirements

• Experience in private markets or financial services software
• Deep familiarity with CEPRES products or comparable private-markets/financial data platforms
• Strong analytical and data-review skills
• Proven experience delivering technical training or product enablement
• Comfort as a technical escalation point
• A collaborative mindset and strong communication skills
• Proactive problem-solver with strong attention to detail

Benefits

• Enhanced Career in Private Markets
• Culture that Drives Success
• Commitment to Our People
• Compensation of Attractive Package