Account Manager

Chubb Workplace Solutions is seeking an Account Manager to join our fast-paced, high energy, growing company. The Account Manager will interact closely with our Business Development Managers (BDMs) to manage strong, mutually beneficial broker/client relationships, in order to ensure successful sales, enrollment and post-sales support of voluntary products.

Requirements

• Serve as the liaison between external client and broker partners and internal home office colleagues
• Collaborate with the head of Sales Operations and BDMs to communicate the CWB servicing value proposition to broker and employer partners
• Proactively manage expectations of employers, brokers, and BDMs to address issues as they arise while concisely and effectively communicating status, issues and timelines
• Provide ongoing support to clients and brokers in a timely and professional manner
• Own account reviews to identify broker or employer concerns and consult with internal partners to assist with development of action plans to address issues, risks, and opportunities
• Assist BDMs in identifying methods to grow the account, including strategies to: win new lines of coverage, achieve retention goals, increase penetration with existing lines of coverage, and increase overall broker & employer/client satisfaction; retention and cross-sell goals to be established annually
• Attend broker or employer client meetings as needed

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses