Banquet & Event Sales Manager

Role Overview

The Banquet & Event Sales Manager is responsible for planning, coordinating, and executing all banquet and events sales at the gaming resort, ensuring guest expectations are exceeded. This role involves establishing department standards, guidelines, and objectives, and maintaining administrative processes such as budget and staffing. The manager will also review activities to gauge and improve staffing levels, working conditions, and other matters influencing quality guest service and profitability.

What You Will Do

The Banquet & Event Sales Manager will complete creative, organizational, and leadership tasks to ensure banquet/events run optimally and provide excellent service to guests. This includes developing detailed plans and timelines for each event, conducting pre-function meetings, overseeing setup, execution, and breakdown of all banquet functions, and ensuring timely service, high-quality food presentation, and guest satisfaction throughout events.

Why It Might Be a Fit

The ideal candidate will have 8 years of Food & Beverage Management experience or 5 years of relevant experience in banquet sales and event planning. A Bachelor’s Degree in Hospitality, Event Management, or a related field is preferred. The candidate should be able to maintain confidentiality of all privileged information, review activities to gauge and improve staffing levels, and have knowledge of the Property’s programs to address problem gaming.

Requirements

• Bachelor’s Degree in Hospitality, Event Management, or related field
• 8 years of Food & Beverage Management experience or 5 years of relevant experience in banquet sales and event planning
• Valid Driver’s License with a minimum of three (3) years driving experience
• Virginia Racing Commission License
• ServSafe Food Manager Certificate

Benefits

• Health insurance
• Paid time off
• Retirement plan
• Training and development opportunities