Officer, Credit Operations Data Analyst

At Citi, we get to connect millions of people across hundreds of cities and countries every day. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world’s toughest challenges.

Requirements

• Provide MIS & analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management
• Ensure timely delivery and accuracy of key Credit Ops MIS such as Operating Reviews, performance and productivity reports.
• Work with Risk Management in developing and implementing Collections strategies.
• Conduct analyses and assist in continuous improvement of existing collections strategies across buckets through introduction and modification of A/B strategies.
• Participate in development and implementation of the best-of-breed analytical tools and methodologies including Collections Scorecard, Bureau Information, etc. to assist overall improvement in the Collections Management
• Provide Credit Operations with required data, conduct analytics in managing risk, growing profits and reducing costs
• Work with International Collections Team, Digital Growth & Technology teams in the evaluation and roll-out of new/upcoming tools to increase digital offloading and automation in the collections function

Benefits

• Paid Parental Leave Policy
• Paid time off packages
• Financial well-being resources
• Learning and development resources
• Volunteer opportunities

Tagged as: Data Analysis