Role Overview
This is a relationship-driven account management role with a consultative sales component. The Partner Success Manager will manage, develop, and grow relationships with referral partners, helping them become successful with Community Tax.
What You Will Do
The Partner Success Manager will onboard new partners, build strong relationships, conduct regular check-ins, monitor referral activity, and identify opportunities to increase referrals and expand productive partner relationships.
Why It Might Be a Fit
The strongest Partner Success Managers understand that relationship building and sales aren’t competing responsibilities. You’ll build trust, ask good questions, understand what a partner needs, recognize opportunities, recommend appropriate solutions, and aren’t afraid to ask for the business when the solution makes sense.
Requirements
- 2+ years of relevant experience in account management, inside sales, partner or customer success, relationship management, business development, or a comparable client-facing role
- Strong relationship-building, verbal, and written communication skills
- Comfortable with consultative selling and persuasive business conversations
- Strong organization, prioritization, and follow-through
- Ability to manage multiple accounts, priorities, and commitments
- Comfortable using CRM technology, screen share demo/presentation technology, and maintaining accurate account activity
- Ability to recognize account trends, risks, and growth opportunities
Benefits
- Base salary: $50,000
- 10% – 20% annual performance bonus opportunity
- CTAX Intelligence revenue incentive
- Additional Phase One sales incentives during the March-May tax-season sales assignment
To apply for this job please visit communitytax1.hrmdirect.com.
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