Inside Sales Rep – Financial (Remote)

Role Overview

The Inside Sales Rep – Financial (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.

What You Will Do

Provide inbound and outbound customer support using a call flow guide, ask probing questions, persuade customers to into additional products and/or services, use product knowledge, build client relationships, and find new ways to retain customers.

Why It Might Be a Fit

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. You will have opportunities for career growth and personal development, including training, technologies, and continuing support.

Requirements

• 3+ months of soft sales experience
• Basic understanding of upselling, persuasion, building relationships, and communication skills
• Open availability
• High school diploma or GED
• Quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• High Speed internet (no wireless/hotspots or satellite) and a smartphone

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• Paid time off and holidays
• Paid training days
• DailyPay enrollment option to access pay ‘early’, when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities
• Health and wellness programs
• Mentorship programs
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support